Contact your insurance broker/company immediately. If you are connected to NFP through our monitoring system we will be at your service. Insurance that fully covers basement flooding damage is an important means of financial protection to homeowners.
Until 2013 many policies included coverage for damage caused by sewer back-up. Make sure your policy includes sewer back-up insurance. You may now find that many insurance companies will no longer insure you against flood unless you have taken a proactive approach by installing a backwater valve and main water shutoff and or monitoring system.